Shipping policy

Shipping Policy

Processing Time

Coffee is roasted and fulfilled after orders are received.

Most orders are processed within 3-5 business days.

Merchandise may require additional production time.

Shipping Time

Transit times vary by destination and carrier.

Typical delivery times range from:

  • 3-7 business days within the United States

Tracking

Tracking information will be provided when available.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact:

support@mugshotcoffeesupply.com

within 7 days of delivery.

We will work with the carrier and fulfillment partner to resolve the issue.

Packaging Notice

Every order from Mugshot Coffee Supply is freshly roasted and fulfilled by our trusted roasting partner to ensure the highest quality and freshness. While our website features artist renderings of our custom Mugshot Coffee Supply bags, your order may arrive in our roasting partner's packaging during our launch phase. Although the bag may look different, the premium coffee inside is the same carefully selected roast you ordered.

Thank you for supporting Mugshot Coffee Supply as we continue building our brand, one exceptional cup at a time.